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frequently asked questions
Q: how can i contact you?
A: you can contact us by sending an email to hello@rheeskin.com. we strive to respond to all inquiries within 24 hours.
Q: are your products authentic?
A: yes! rest assured that all our products are authentic. we source our products directly from our trusted suppliers in South Korea. although we place the highest trust in our suppliers, we have a responsibility to our customers to regularly inspect our goods to ensure that no counterfeit products are included. to achieve this, we conduct random checks on every shipment and product type.
Q: how long does it take for my order to be delivered?
A: our orders take 5-7 business days to be delivered to you. if you have any other questions regarding your order, you can email us at hello@rheeskin.com
Q: is rhee a legitimate business?
A: yes of course! we are registered under Singapore ACRA and our registered UEN is T24LL0863A.
Q: how do i place an order?
A: you can browse all of our products under the skincare section. afterwards, choose your desired product and add it to cart and check out and make payment afterwards. in short, you can place an order on our website.
Q: what payment methods do you accept?
A: we accept various payment methods including visa, mastercard, american express, apple pay, grabpay and atome.
Q: do u ship internationally?
A: unfortunately, we do not provide international shipping for now.